FAQs
Q:
Is the Petztuff Smart Feeder only for cats? It says ‘Pets’ or 'Cats'… but is always referring to Cats. What about dogs?
A:
The Petztuff Smart Feeder 3L fits to all cats, small to medium dogs.
The Petztuff Smart Feeder 5L fits to all + larger dogs. It can deliver large amounts of food.
Q:
Is this BPA free?
A:
Absolutely Yes! It is safe and made with a good quality/non-toxic plastic. You can use it at ease for your pet with zero risk.
Q:
What is the maximum size of a food grain that can be dispensed?
A:
The size of each dry food should not exceed 1 cm³.
Q:
How long will it last at a time? Will it feed for a week? More? Less?
A:
Depends on how big your cat or dog is, and how much you feed them. We usually recommend half a cup of dry food a day, the total should last for 3 weeks
Q:
I need to decrease the portion size and I can't seem to figure out how to do it?
A:
Hold down and hold the meal button and press down the meal size button at the same time.
Q:
What happens if there is a power outage?
A:
You just have to put the required batteries in. The Petztuff Smart Feeder will rely on the x3 optional batteries if the power goes out. It will work and operate the same way. This way your pets will never run out of food.
Q:
How do I reset the voice recording? I don't want to re-record; I just want to remove the recording completely.
A:
You just need to hold down "MIC" button to start recording (last up to 10 seconds), and then release the button to finish. The original record will then be deleted.